Meet Natalie Wells – our latest franchisee


Natalie Wells Dip CFHP MPSPract foot health practitioner south hereford


Meet Natalie to find out how and, more importantly, why she made the jump into flexible working and and why she decided to go down the franchise route instead of setting up a business by herself.

If you’ve ever wondered whether a franchise is worth the money, what’s the earning potential once you’re established or what a career in foot care is really like, then please read on.

Tell us a little bit about your work life before setting up your business?

Ok, so before I had my children I worked in a GP surgery as a phlebotomist and medical secretary. They were both great jobs and I really enjoyed them. I loved working with patients every day and being part of a bigger team at the surgery. I had to work pretty long hours, and it was hard work, but work was a huge part of my life before kids so I was happy to do it.

After that I worked small part time jobs in and around being a full time mum of two with a husband who works away. It wasn’t always easy and I had to do a lot of juggling.

Looking back, I constantly felt like I was spreading myself too thin, and I always seemed to be rushing around, which wasn’t ideal.

Has having children changed how you want to work?

Yes, having children has definitely changed how I want to work. Having children changes everything doesn’t it!

The need to work will always be there, but my kids aren’t going to be little forever. It already feels like life is whizzing past at a ridiculous rate of knots, so I want to spend as much time with them as I can and not waste another minute in a job where I have to sacrifice spending time with my family.

My kids also have quite a hectic social life, more so than myself, so fitting everything in around that is a massive challenge. I want to be around to take them to clubs and to see their friends and just enjoy my children and have no regrets when they get to an age they don’t need me anymore.

Was a Healthy Feet Mobile Clinic franchise able to give you that?

Absolutely, and so much more. Healthy Feet met my one big need of having the flexibility to work my own hours in and around my family and our crazy life style.

You know it did cross my mind that I could set up my own business, but I was very aware that working for yourself can be quite lonely and starting from scratch could take me awhile before I was actually making any money. Plus I was a trained phlebotomist! I didn’t know what kind of business I would set up, not to mention how to get clients. (laughs)

Getting to know Sophie and Debra, the founders of Healthy Feet, changed everything for me.

We talked a lot about what I was looking for in a career right from the beginning, which I really appreciated. There was no hard sell. I felt like it was just as important to Debra and Sophie that this was the right thing for me and my family.

So how does it feel to be your own boss?

Well, I’ve only been up and running a couple of months, but I genuinely feel more relaxed about work. Don’t get me wrong, setting up a franchise was a huge decision, and I worried constantly.

But Sophie and Deb are always at the end of the phone if I have any questions. They’ve been doing this for a while and have been through all of this themselves, so they know the best way to do things.

This has, without question, been the best thing for me and my family. I am in total control of my time, and I feel like what I do really helps people, which was what I loved about working at the GP surgery.

And what about the money side of things?

As I’m still new to the business, my main focus at the moment is building my client list. But I know that when I’m booked up with regular clients that I can earn up to £3,000 a month, and that’s only working school hours.

The franchise fee was really affordable too, so it’s not going to take long at all for me to see the return on my investment. I know this was something really important to Sophie and Debra. They want their franchise partners to be able to hit the ground running and start turning over good money as soon as possible.

What’s even more exciting is that I have the opportunity to grow my business. When our family situation changes again and the kids are at college, I can decide to work longer hours, and make even more money. I also have the option to hire an extra pair of hands so I can take on even more clients in my area.

And vice versa if my husband’s situation changes I have the freedom and flexibility to work less hours if I want to.

But most of all I’m really look forward to being able to use the experience I am gaining.

Being part of the Healthy Feet team gives has given me confidence I didn’t know I had and I know they are there with me every step of the way.

So what does the future look like?

You know what, I’m taking each day as it comes at the moment, and just enjoying being able to use my new skills.

I’m really keen to learn more about marketing so I can develop myself and my business over time. And I’m looking forward to being able to share what I know to help other people who start their own franchise.

But the future is definitely bright, I don’t think I’ve ever felt this excited about work before!

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